Disciplinary Actions Guide
In HIA, a disciplinary action is the act of warning, striking, demoting, and / firing HIA personnel due to inappropriate behavior and breaches of the HIA Code of Conduct (CoC). This includes, but is not limited to, rules infringement and disregard for the HIA Bully Policy. Please read these 2 documents as they are very important!
GIVING A DISCIPLINARY ACTION PROCEDURE:
When you witness a breach of Code of Conduct, here’s what you should do.
Step 1: Give the offender a verbal warning with a Code of Conduct that they break.
Step 2: If they continue, take screenshot(s) including your verbal warning and ask SM+ members (must be higher division than you) to approve your log. If it’s an instant fire offence, seek assistance from 4iC+.
Step 3: Log the disciplinary in correct format (see below for more information). Ask the approver to check your log.
Step 4: Inform the offender about their log (ask them to add x1 or x2 if it was a strike log) and make sure they understand what they did wrong.
When you witness a breach of Code of Conduct, here’s what you should do.
Step 1: Give the offender a verbal warning with a Code of Conduct that they break.
Step 2: If they continue, take screenshot(s) including your verbal warning and ask SM+ members (must be higher division than you) to approve your log. If it’s an instant fire offence, seek assistance from 4iC+.
Step 3: Log the disciplinary in correct format (see below for more information). Ask the approver to check your log.
Step 4: Inform the offender about their log (ask them to add x1 or x2 if it was a strike log) and make sure they understand what they did wrong.
GENERAL NOTES:
- If the violator is in the same or higher division as you, let the higher division know and handle the situation.
- Verbal warning is given before ANY disciplinary log is made. (if possible)
- Verbal warnings are NOT logged on the HIA portal; however, it's still highly recommended to take screenshots of the CoC violation along with your Habbo issuing the verbal warning as evidence for future reference should you ever need it.
- Below is a table showing the minimum rank required to engage in the following procedures:
- While 4iC+ are able to approve their own disciplinary logs, it is still good practice to ask other electives about their opinions on the log.
- All PS+ are allowed to issue strike removals (for observing improved behavior), only for the logs that they have issued. More information on this below.
- Invalid disciplinary logs may be removed by a Portal Owner/Admin. Anyone may report invalid logs, however it is the duty of Marshal Services to check disciplinary logs regularly.
How are disciplinary actions recorded?
Before logging a disciplinary, make sure to check that you have verbally warned the offender and that they are still doing it.
Logging a warning/strike (you must be in Professional Staff Division or higher to do this):
Step 1: Open habbohia.net and go to “Disciplinary Logs” menu and click “Disciplinary Logs”.
Step 2: Click “Add Discipline”.
Step 3: Fill in the detail with correct format;
- Put the OFFENDER’s name and rank in “Agent Name” and “Agent Rank”.
- Check the offender’s previous logs and choose the corresponding type following this diagram.
For all ranks Security+, the regular strike system applies:
For example, if the person has been logged for Strike x1, you must continue with Strike x2.
- Demote User is ONLY for Strike x2.
- Input your approver for the log in “Approved”, make sure the person agrees with the log.
- Insert screenshot link into “Screenshot”, click here on how to upload a screenshot (See below for screenshot guide).
- Copy the rules that are breached and put it in “Reason”, it can be a full rule (e.g 1.A §16 - Do not sell ranks without the [HIA] Rank Sellers badge.) or just the numerical value (e.g 1.A §16).
Logging a fire (you must be in Government Division or higher to do this):
Step 1: Open habbohia.net and go to “Disciplinary Logs” menu and click “Fired Logs”
Step 2: Click “Add Fired”
Step 3: Fill in the detail with correct format;
Click here for example of logging disciplinary (tiny.cc/DiscExamples).
Step 1: Open habbohia.net and go to “Disciplinary Logs” menu and click “Fired Logs”
Step 2: Click “Add Fired”
Step 3: Fill in the detail with correct format;
- Put the OFFENDER’s name and rank in “Agent Name” and “Agent Rank”.
- Input your approver for the log in “Approved”, make sure the person agrees with the log. Remember that only 4iC+ can approve instant fire log, see Code of Conduct Section 1.F - Instant Fire Offences.
- Insert screenshot link into “Screenshot”.
- Copy the rules that are breached and put it in “Reason”, it can be a full rule (e.g 1.A §16 - Do not sell ranks without the [HIA] Rank Sellers badge.) or just the numerical value (e.g 1.A §16).
Click here for example of logging disciplinary (tiny.cc/DiscExamples).
GENERAL NOTES:
NOTES FOR APPROVER:
- You MUST speak to a 4iC+ for instant fire offences.
- Note that if you’re logging a Warning x3 or Strike x3, have Gov+ member to log a fire log with the same evidence.
- The strike system can be bypassed if the violation is severe with 4iC+ approval. (i.e person is given strike x1 without any prior warning)
- While approving a disciplinary log, the approver MUST view the evidence and also agree with the reasoning provided. Approver must check the log afterward and ensure they are valid.
- Approvers are also held responsible if an invalid disciplinary log is made. If a Marshal member finds an issue with a log, they are inclined to also ask the approver of the log for their reasoning why it was approved and why they did not check to ensure validity
- If any of the fields are filled incorrectly, it may be enough grounds to render it invalid and face removal.
- All Fields are compulsory to fill except the file uploader.
- If the evidence contains classified information, please reach out to Legal Affairs or Directorate to be withheld.
- Ensure all evidence captured shows a clear story of events (eg. who started what, who did what, and where the events took place).
NOTES FOR APPROVER:
- While approving a disciplinary log, the approver MUST view the evidence and also agree with the reasoning provided.
- Approvers are also held responsible if an invalid disciplinary log is made. If a Marshal member finds an issue with a log, they are inclined to also ask the approver of the log for their reasoning why it was approved and why they did not check to ensure validity.
EXAMPLE OF VALID EVIDENCE : Includes whole room, computer timestamp, clear offence and clear violator’s name. For album screenshot, must be at least one picture that includes the whole room and computer’s time.
How are disciplinary actions removed?
There are 2 types of clearing disciplinary log records, reversal and removal.
Reversal is done if the person is improving after a period of time, AT LEAST a week. The issuer and the approver must agree to have the log reversed. If you want to reverse your log, please reach out to the person who logs it. Do not beg for it to be removed, it will only make the process take longer time. Alternatively, you can appeal through LA.
Removal is done for any invalid log. The Marshal Department of Legal Affairs is in charge of ensuring all logs are valid. Please request them if you see an invalid log. Alternatively, if you feel unfairly disciplined you can appeal through tiny.cc/LAComplaint.
To prevent having your log removed for being invalid, you need to understand what makes a log invalid. One of the most common reasons for invalid logs is invalid evidence.
Here are some common reasons behind invalid evidence:
Invalid Evidence URL: The URL has restricted access. This includes links from Discord.
Invalid Evidence:
Reversal is done if the person is improving after a period of time, AT LEAST a week. The issuer and the approver must agree to have the log reversed. If you want to reverse your log, please reach out to the person who logs it. Do not beg for it to be removed, it will only make the process take longer time. Alternatively, you can appeal through LA.
Removal is done for any invalid log. The Marshal Department of Legal Affairs is in charge of ensuring all logs are valid. Please request them if you see an invalid log. Alternatively, if you feel unfairly disciplined you can appeal through tiny.cc/LAComplaint.
To prevent having your log removed for being invalid, you need to understand what makes a log invalid. One of the most common reasons for invalid logs is invalid evidence.
Here are some common reasons behind invalid evidence:
Invalid Evidence URL: The URL has restricted access. This includes links from Discord.
Invalid Evidence:
- No clear evidence of rule infringement
- Excessive cropping of the screenshot, hiding important contextual information
- Screenshots were unclear (e.g., pictures of one’s screen taken with a phone are often blurry)
- Screenshots did not include AND identify the offending person(s) - the Habbo’s name needs to be visible in the Evidence
Frequently Asked Questions (FAQ)
CAN I LOG A DISCIPLINARY AGAINST A HIGHER RANKED MEMBER?
- NO-Please speak to a staff member higher ranked than that of the perpetrator in order for him/her to have a disciplinary logged against him/her.
- Only Directorates+ are allowed to issue disciplinary actions against Elective ranks, with the approval from Foundation. The Courts of HIA are also allowed to issue disciplinary actions against Elective ranks when it is the result of a Judicial Decision. If you have evidence that an Elective is breaking the Code of Conduct, please approach Legal Affairs or contact a Directorate+.
MY EVIDENCE CONTAINS SENSITIVE INFORMATION. WHAT SHOULD I DO?
- The evidence you submit into Portal must NOT contain private information such as phone numbers, addresses, or real names. Whenever possible, you should censor this information by blocking it out in your screenshots (or videos). If the sensitive information is required to prove your case, and hence cannot be censored, please keep a copy and send one to the Founders, Directorates or LAiC. In your disciplinary log, write “Classified” in the “ Evidence” field. Please consult Legal Affairs or a Directorate if you require additional assistance.
I HAD A PERSONAL QUARREL WITH SOMEONE. MAY I ISSUE THEM A WARNING?
- NO. Occasionally, you may have a falling out with a member in HIA who may refer to something you have done in the past that you are not exactly proud of, have a jab at your family or just make a comment you may not personally like. This will be seen as a personal issue between 2 or more members, and in this situation, you should refrain from logging a disciplinary. Personal issues should be brought to a higher ranking member and not dealt with by yourself to avoid being called biased. Logs can be removed by Legal Affairs Marshals if a log is to be seen as a personal dispute, or if you have been biased towards a user.
I RECEIVED AN UNFAIR DISCIPLINARY ACTION. WHAT SHOULD I DO?
- If a member feels they have been unfairly warned, striked, demoted and/or fired, they can file a case with Legal Affairs. Legal Affairs has the power and authority to overrule most cases of disciplinary actions that are considered unfair or irrelevant. Approach any Marshal members in Legal Affairs Unit for the unfairly warned, striked, demoted and/or fired disciplinary log but please note that, not all cases can be overruled depending on the evidence given whether it is valid or invalid.
I WANT TO BE REHIRED. WHAT SHOULD I DO?
- If a member wants to be rehired after valid firing, they can either ask for approval from the person who fired them or appeal through Legal Affairs. They will start as a recruit regardless of their previous rank.
Screenshot Guide: (For Windows)
This guide will teach you step by step on how to properly take a screenshot and how to edit and upload it.
There are many ways to do this, so if you want to familiarise yourself with just one method, it is fine.
Method 1: Snipping Tool
The Snipping Tool is an application on your desktop that allows you to take a screenshot of any part of your screen. It is actually fairly simple to open the Snipping Tool.
Press the Windows key on your keyboard, and type in “Snipping Tool”. The search bar should pop the application up, just like this.
There are many ways to do this, so if you want to familiarise yourself with just one method, it is fine.
Method 1: Snipping Tool
The Snipping Tool is an application on your desktop that allows you to take a screenshot of any part of your screen. It is actually fairly simple to open the Snipping Tool.
Press the Windows key on your keyboard, and type in “Snipping Tool”. The search bar should pop the application up, just like this.
Upon opening the application, you should see a number of options at the top bar. Click on “New”.
When you click the “New” button, your screen should turn light gray. Do not panic as this is normal. Simply use your cursor to capture the area you wish to take the screenshot and it will automatically save into the app.
When you click the “New” button, your screen should turn light gray. Do not panic as this is normal. Simply use your cursor to capture the area you wish to take the screenshot and it will automatically save into the app.
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After taking the screenshot, you can either copy it to your clipboard, or save it to your desktop. |
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Method 2: Lightshot
Lightshot is preferably the better application to use when it comes to taking screenshots. It is fast, convenient, and configurable. The only downside is that you would need to download it from the website. To download Lightshot, you would need to visit their website by clicking here. You should be re-directed to their home page and see the Download button at the top right of your screen. |
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Click on that button, and the download should automatically start.
Depending on which Internet browser you use (in which case, I am using Chrome), go to where it processes downloads and click on the file. Complete the installation by accepting the terms and conditions and so on. |
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There are two ways in which you could take a screenshot of your desktop.
Either way, both methods will make your screen darker. Do not panic as this is normal.
Use your cursor to capture the area you wish to take the screenshot and it will automatically save into the app.
- By pressing “PrtSc” on your keyboard.
- By clicking the purple feather icon.
Either way, both methods will make your screen darker. Do not panic as this is normal.
Use your cursor to capture the area you wish to take the screenshot and it will automatically save into the app.
Uploading screenshots online:
You would need to upload your screenshot(s) online so that other people are able to see it.
For Lightshot users, this will be fairly simple.
This icon allows you to directly upload your screenshot online.
Once you click on this button, a pop-up should appear at the bottom right of your screen.
You would need to upload your screenshot(s) online so that other people are able to see it.
For Lightshot users, this will be fairly simple.
This icon allows you to directly upload your screenshot online.
Once you click on this button, a pop-up should appear at the bottom right of your screen.
Once it completes uploading, copy the link by clicking copy or by pressing Ctrl+C at the same time.
That link will be the link to the image.
That link will be the link to the image.
For users without Lightshot:
Head over to Imgur. You should be re-directed to a page with images and what not. Click on “New post” at the top left of the page.
Head over to Imgur. You should be re-directed to a page with images and what not. Click on “New post” at the top left of the page.
After clicking the button, a box with a giraffe should appear.
Click on “Browse” and find the folder which you saved your screenshot in. Afterwards, double click the screenshot and it will automatically be uploaded.
Click on “Browse” and find the folder which you saved your screenshot in. Afterwards, double click the screenshot and it will automatically be uploaded.
You should then be brought to a page with your image and a link. If there is no link appearing, hover over the image and it should be there.
Click on “Copy” to copy it to your clipboard. That link will be the link to your screenshot.
Click on “Copy” to copy it to your clipboard. That link will be the link to your screenshot.
If you have any questions about this guide, please feel free to reach out to a Chief of Staff member, or the Legal Affairs team.
If you have any questions about the Disciplinary Actions Guide please contact the Director General - Rules & Enforcement or a member of the Chief of Staff Team.
